Haier Refrigerator Freezer Won't Freeze [Quick Fix] (2023)

This article will tell you how to solve the problem of Haier refrigerator freezer not freezing. Read on to find out more.

Haier Refrigerator Freezer Won't Freeze [Quick Fix] (1)


Haier refrigerator does not freeze - how to fix it

If your Haier refrigerator freezer does not freeze, the following are the parts of the freezer that need to be addressed to find the cause of the problem:

1. Evaporator coils

Evaporator coils may be dirty or dull. If they are dirty, clean them thoroughly. But if there is ice on them, you can thaw it with a hair dryer or another relatively safe heat source.

However, the safest way is to defrost the freezer manually. To do this, empty the freezer of all contents and store the perishables in another freezer. They can also be stored in a well-insulated refrigerator when wrapped in newspaper.

Unplug the freezer and leave it without power for several hours. How long you leave it in depends on how much ice has built up on the heaters and in the freezer. You can even leave it disconnected overnight. Put it back in when all the ice has melted, making sure to set it to the right temperature.

However, be aware that ice on the evaporator coils indicates that another part of the freezer is not working. The first place to check is the defrost system. The first item to check is the defrost heater. Use a multimeter to check heater continuity. If you do not find continuity, replace the heater.

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But if you find continuity, test the defrost timer. Use a flat screwdriver to turn it counter-clockwise until the heater turns on. If this happens, you know the timer is faulty and needs to be replaced. You don't need to move it manually until it goes into defrost mode; must be automatic.

The problem may be with the defrost thermostat if the defrost timer and defrost heater are working correctly. A faulty defrost thermostat will not be able to sense if the evaporator coils are cold enough for the heater to heat up. So it won't be able to let the defrost heater go into defrost mode to heat the cooling coils.

The evaporator coils ensure that the refrigerant flowing through them evaporates into steam. They cool the refrigerant before the condenser coils condense it. If the coils are covered in ice, they will not work effectively. As a result, the device does not cool properly.

2. Start the relay

Turn off the freezer by unplugging it from the outlet and disconnecting the start relay on the side of the compressor. Verify its continuity by testing it between the launch and launch terminal connectors. If there is no continuity, the starter relay must be replaced. Additionally, if you smell a burning odor, replace the relay.

The start relay supplies the compressor with the current it needs to run. If it is damaged, the compressor may not work, or it may work but not as efficiently as needed.

Haier Refrigerator Freezer Won't Freeze [Quick Fix] (2)

Buy a starter relay on Amazon

3. Temperature regulating thermostat

A temperature control thermostat in good condition should click when turned from highest to lowest setting. If you do not hear a click, the thermostat may be faulty. To be absolutely sure, check the continuity of the thermostat with a multimeter. If there is no continuity at any temperature setting, replace the thermostat.

The freezer's cooling system will not work efficiently if the condenser fan motor, compressor and evaporator fan motor are not working. And these cannot function without receiving the voltage that the thermostat sends to them. A faulty thermostat cannot transfer voltage, so the freezer will not cool or freeze.

4. Evaporator fan motor

Under normal circumstances, when the freezer door is opened, the evaporator fan stops working. But when the freezer door switch is operated, the fan motor starts working again. This despite the fact that the door is still open. But if you turn the switch and the engine doesn't start, you know the engine is bad and needs to be replaced.

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The freezer does not get cold air if the evaporator fan is not working. And the fan cannot work if the motor is broken. The cold air you feel inside the freezer is circulated by the evaporator fan. A broken fan means a freezer that does not cool.

5. Condenser coils

If the condenser coils are not visible behind or under the freezer, they do not need to be cleaned as they are located in the walls of the freezer. But if the coils are visible, clean them. They are more likely dirty.

Dirty condenser coils cannot effectively dissipate heat from the freezer. Cooling the freezer with excess heat will take longer or may not cool at all. Be sure to clean them once every 6 to 12 months to maintain their effectiveness.

6. Condenser fan motor

To check the condenser fan motor for failure, start by checking the fan blades. Remove any external objects that restrict their free rotation and clean the blades.

But if nothing restricts the blades, try turning them with your hands. If you encounter stiffness or resistance, the motor bearings are worn and the motor needs to be replaced.

But if the blades rotate freely and are not restricted from the outside, check the continuity of the motor with a multimeter. If there is no continuity, the motor must be replaced.

A faulty condenser fan motor will not be able to drive the fan to draw air through the condenser. In this case, the device does not cool down.

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Other freezer parts for troubleshooting

If none of the above parts have a fault that can cause the Haier freezer problem, you can check the compressor, user control panel and display, or even the main control board. In a few cases, one or more of these parts can fail and cause the freezer to stop freezing.

A sealed freezer system can also cause a freezer problem if it is leaking. You can be sure that the system is tight if only one shelf in the freezer is cooling or only one area of ​​the evaporator coils is covered with frost. Contact a professional refrigerator service to check it. The only solution to this problem is to buy a new freezer.

(Video) Refrigerator not Cooling? Check these things first!

Technical parts to check

Before you start checking these technical freezer parts, there are a few simple things to check:

1. Air circulation

Avoid placing objects too close to the freezer fan. This makes it difficult for cold air to reach other items, causing the freezing problem.

Therefore rearrange the goods in the freezer for better air circulation. Make room for the freezer fan so that it can blow air in and circulate the air. It may seem simple, but it helps keep the freezer cool.

2. Freezer temperature

Make sure the freezer temperature is set to the correct chill point. 0 degrees Fahrenheit is usually the right temperature point for a freezer, but if it needs to be higher, 10 degrees Fahrenheit is the maximum point if you want the freezer to continue to cool or freeze.

So if it's higher than the recommended point, adjust the freezer accordingly and give it time to cool.

3. Door seal

A dirty, cracked or worn door seal allows warm air to enter the freezer. The cold air deteriorates and the freezer's cooling capacity decreases.

For this reason, you must test the freezer door seal. Replace the gasket if you notice any weakness or leakage. And if the gasket is dirty, use a mild soap and warm water to clean it thoroughly. Dirt can cause the door seal to not close as tightly as it should.

Repair items for refrigerator door seals

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Prices retrieved from the Amazon Product Advertising API on:

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4. Contents of the freezer

An overcrowded freezer will reduce the freezer's ability to cool. This is because the cold will not have room to circulate and cool the goods in the freezer.

Therefore, do not store too many products in the freezer. Leave enough space for air to move around. And don't store hot food in the freezer. Cooling will take longer and will reduce the cold of existing items in the unit. Let it cool before putting it in the freezer.

Please note that you can solve the freezing problem for any type of Haier freezer by following the steps in this article.

A quick note

Call a qualified refrigerator technician to take a look at a Haier freezer that does not freeze. You can also contact Haier's customer service center to ask for assistance, especially if your Haier freezer is still under warranty.

(Video) HAIER Freezer Repair

Always unplug the freezer before attempting any troubleshooting or repair. And if you can't remove the plug from the outlet, close the circuit breaker that controls that part of the house. This is the first step in protecting you and your device.

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Why is my Haier freezer not freezing? ›

The most common cause for this condition is a problem with the defrost system. The defrost heater turns on several times throughout the day to melt away any frost that may have accumulated on the freezer evaporator coils.

Why is my freezer suddenly not freezing? ›

If your freezer is not working, the first thing to check is if the shelves are packed too tightly. Overstuffed freezers can cause airflow blockage especially when the evaporator fan is blocked. If your freezer is not cold enough, we recommend clearing off your freezer shelves.

How do I reset my Haier freezer? ›

Haier - Chest Freezer Buttons and Lights on the Controls

If your chest freezer lights are blinking, reset them by disconnecting power to the freezer for 30 seconds. Once you reconnect power, if they are still blinking, service will be required.

Why is refrigerator working but freezer not freezing? ›

If your freezer isn't as cold as it should be, but your refrigerator is working fine, you may want to take a look at the freezer's door seals, or gaskets. Due to normal wear and tear, these door gaskets can dry out and start to crack.

Is there a reset button on Haier freezer? ›

You can still stop the alarms when they sound by fixing the problem that caused them or pressing the "set" or "alarm reset" button on your unit. On upright refrigerators and freezers, you'll find this button on the top right side of the control panel on the front of the unit.

Why is my freezer blowing air but not cold? ›

Defrost system problems, dirty condenser coils, fan failures, leaky door gaskets or control problems can lead to your freezer not getting cold enough. Although you may see the cooling problem start in the freezer, you'll typically soon find the refrigerator and freezer not cool enough.

What is super button in Haier freezer? ›

The Super Freeze function accelerates the freezing of fresh food. Activate the function 24 hours before storing the food. It could exit automatically after about 50 hours(8 hours for some models) or you can turn off the function manually. Need further support?

What setting should my Haier freezer be on? ›

Set the dial to "4" and allow 24 hours to pass before adjusting the temperature to your needs. The ideal freezer temperature is 0 degrees F (-18 Celsius) for storing food and -10 degrees F (-23 Celsius) for freezing food. The temperature range is approximately +5 degrees F to -10 degrees F.

How do I know if my Haier freezer is working? ›

If your freezer is not working at all:
  1. Verify the freezer is plugged into a working outlet.
  2. Check if there is power to the wall outlet.
  3. Make sure the unit is turned on and that the thermostat control is set to a cold temperature setting.
  4. The compressor may have cycled off.

What stops a freezer from freezing? ›

The Freezer Is Overpacked

In fact, keeping a good amount of items in the freezer helps the appliance remain cold. However, this can backfire if the freezer is overpacked and stops working: For your freezer to operate properly, air needs space to circulate and the evaporator fan can't be obstructed.

How do you tell if your freezer is broken? ›

Signs That Your Fridge Freezer Is Broken
  1. Food going off too quickly. Food going mouldy quickly is a sure sign your fridge is struggling to regulate its temperature, particularly in the warmer months. ...
  2. An expensive energy bill. ...
  3. Too cold. ...
  4. Strange noises.
May 27, 2020

Can you reboot a fridge freezer? ›

After unplugging the refrigerator, turn off the fridge and freezer using the control panel inside the fridge. To do so, set the controls to “zero" or switch them off entirely. Once you're done, you can plug your refrigerator back into the wall socket.

How do you reset a Haier fridge? ›

If locked, unlock the control panel by pressing and holding LOCK for 3 seconds. Press and hold FRIDGE and FREEZER at the same time for 3 seconds.

What are the signs of a bad refrigerator compressor? ›

How to Tell if Refrigerator Compressor Is Bad
  • The compressor starts making an unusual or loud noise when running.
  • The compressor turns on and off too frequently.
  • The compressor turns off prematurely.
  • The refrigerator is not cooling.
  • The compressor overheats.
  • Your electricity bills are too high.
Dec 2, 2021

Should I unplug refrigerator if compressor is not working? ›

The answer is yes it should be unplugged.

What spoils the compressor of a freezer? ›

Too Little or Too Much Refrigerant

In the event that the amount of refrigerant in the system is not perfect, it could create too much pressure or strain and lead to compressor failure. Too little refrigerant is most likely caused by an insufficient charge from the last technician, or from a refrigerant leak.

What happens when a freezer compressor goes out? ›

Purpose of a Refrigerator Compressor

A compressor also circulates coolant through coils, and that regulates the temperature inside your fridge. Without this regulation, all food or beverages stored inside a fridge will spoil quickly. No refrigerator can function properly without a working compressor.

How long does a freezer compressor last? ›

Although plans for a replacement should start around eight years of service, a well-maintained compressor can reach to ten years and beyond. As it ages, efficiency loss is gradual at first.

What would the symptoms of a dirty coil be? ›

If you notice frost or ice buildup on your evaporator coil during operation, it's a sign that the coil is dirty and needs to be cleaned. This happens because the dirt and debris on the coil prevent heat from being absorbed properly, causing the refrigerant to become too cold.

Can dirty coils affect freezer? ›

Dirty condenser coils can reduce your freezer's overall cooling capacity since dirty coils make the condenser retain heat rather than release it. This causes the compressor to overcompensate. To prevent this from happening, make sure to clean your condenser coils regularly.

What happens if condenser coils are dirty on refrigerator? ›

Dirty coils can make your fridge work harder to keep things cool, which means higher energy bills for you. The dirty coils can make your fridge less efficient and not work as well as it should. The dirty coils can shorten the lifespan of your fridge.

What does snowflake button on freezer do? ›

Some refrigerator controls have a Snowflake symbol and a line that narrows as it curves around the control. Moving the dial or control to the Snowflake symbol makes the unit COLDER. When adjusting the temperature control, clockwise is colder and counter-clockwise is warmer.

Is Haier freezer frost free? ›

Haier 386L Vertical Frost Free Freezer White HVF430VW | Appliances Online.

Should my freezer be on 1 or 5? ›

The Ideal Freezer Temperature

It's pretty easy to remember: Your freezer temperature should be set to a chilly 0° Fahrenheit or below (-18° Celsius or below). Food stored at 0° Fahrenheit or below is safe to eat indefinitely (although quality and taste may be compromised as time passes).

What is the best temperature setting for Haier fridge and freezer? ›

▶ The refrigerator temperature and freezer temperature are automatically set to 3°C and -18°C respectively. These are the recommended settings.

What number should your freezer be at? ›

The recommended freezer temperature to keep food safe is at or below 0°F (-18°C), making higher temperatures less reliable for long-term freezer storage.

How long should a Haier fridge freezer last? ›

20,000 to 50,000. You get a 10 years of warranty with this Haier refrigerator. It is one of the popular home appliances today.

How can I test my freezer is working properly? ›

Place a container filled with water in the freezer compartment. 2. As soon as the water has completely frozen, place a coin onto the surface of the ice. Now, if your freezer really is failing from time to time, over time the water in the container will thaw a little and the coin will gradually sink downwards.

How can I make my freezer freeze faster? ›

For faster freezing

Do not stack containers before freezing, but spread them in one layer on various shelves. Stack after the food is frozen. Freeze foods at 0 degrees or lower. Optimally, it should take no more than two hours to freeze a two-inch-thick package of food.

Is the food still good if my freezer stops working? ›

Frozen Food and Power Outages: When to Save It and When to Throw It Out. A full freezer will hold a safe temperature for approximately 48 hours (24 hours if it is half full and the door remains closed). Food may be safely refrozen if it still contains ice crystals or is at 40°F or below, however, its quality may suffer ...

How do you know if your freezer needs freon? ›

Checking the Freon

Listen. With your ear pressed to the refrigerator, you should hear a faint hissing or gurgling noise. The Freon will hiss and gurgle through the fridge's capillary tubes as the pressure equalizes within the system. If you do not hear the hiss and gurgle, you may be low on Freon.

What is a common fault with a freezer? ›

Ice or Frost Buildup

If you notice significant amounts of frost or ice in the rear of the freezer, the problem could be a faulty defrost timer, thermostat, or defrost heater. Resolve this by first manually turning the defrost timer clockwise. Wait an hour or two to confirm whether the frost is beginning to melt.

Why is my freezer humming but not cooling? ›

Your freezer's evaporator fan helps keep your appliance cool by circulating air and ventilating the evaporator coils. If the evaporator fan is damaged or worn-out, however, unusually loud clicking, buzzing, or humming sounds may arise. In addition, you might notice that your freezer is warmer than usual.

What temperature should Haier freezer be? ›

The ideal freezer temperature is 0 degrees F (-18 Celsius) for storing food and -10 degrees F (-23 Celsius) for freezing food. The temperature range is approximately +5 degrees F to -10 degrees F.

Why is my freezer not cooling but the light is on? ›

If your fridge is not cooling but the light is on, your freezer may have an icy build-up. Unplugging your refrigerator may be a good troubleshooting move. The ice may be blocking a vent in the freezer that's preventing your refrigerator portion from properly cooling.

How do you diagnose a freezer problem? ›

The compressor should shut down after a cooling cycle, and if it doesn't:
  1. Check for a blockage of the freezer vents.
  2. Look for ice buildup on the coils.
  3. Make sure nothing is blocking the freezer door.
  4. Inspect the door seal for damage.
  5. Test the thermostat settings.
May 12, 2022

How do I know if my freezer compressor is not working? ›

Your refrigerator compressor is responsible for that humming sound. So, if the sound stops for good, or if the sound goes from faint to a constant or very loud humming noise that does not shut off, it may be a sign the compressor is broken or malfunctioning.

How do I know if my refrigerator compressor is low on Freon? ›

Checking the Freon

With your ear pressed to the refrigerator, you should hear a faint hissing or gurgling noise. The Freon will hiss and gurgle through the fridge's capillary tubes as the pressure equalizes within the system. If you do not hear the hiss and gurgle, you may be low on Freon.

What does a bad refrigerator compressor sound like? ›

Compressor noise

A failing compressor may also make a knocking sound whenever the compressor turns on or off. The loud humming or buzzing sound usually means the compressor motor is failing, while a knocking sound indicates the compressor motor is not secure within the compressor, which causes the knocking sound.

What are the freezer settings for Haier refrigerator? ›

The temperature range for the fresh food compartment is 34°F to 42°F and -6°F to 4°F for the freezer; the My Zone compartment temperature range is 27°F to 41°F. The fresh food and My Zone compartments are preset to the recommended temperature of 37°F; the freezer default is 0°F.


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